Email is likely to be the most utilized communication system in each organization.
The life cycle of a customer relationship is captured through email, from the receipt of the initial subscription files; customers’ interactions over time with different internal departments through customer service; order placements; and termination of the relationship.
Classify emails, understand the topic to route them to the right department, identify attachments to launch a specific workflow, extract data points to automate keying in your ERP, and search for the most relevant content in your knowledge databases to draft an answer.
We do the subhuman tasks, your teams develop the relationship.
This is what your organization needs to save time, increase efficiency, eliminate errors, and improve response time and customer satisfaction.