Objectives & contexte

  • Reduce cost: Incoming orders by email were processed manually (semi structured & un structured).
  • Eliminate errors: Manual processing is cause of errors, costly and source of customers insatisfaction


  • UI enabling operators to validate data points characterizing an orders
  • 3 AI bricks: named entities recognition, parsing, machine learning


  • 50% productivity
  • Increased reliability
― +50% productivity with incoming order emails processing automation